Stability Condition of a Retrial Queueing System with Abandoned and Feedback Customers

This paper deals with the stability of a retrial queueing system with two orbits, abandoned and feedback customers. Two independent Poisson streams of customers arrive to the system, and flow into a single-server service system. An arriving one of type i; i = 1; 2, is handled by the server if it is free; otherwise, it is blocked and routed to a separate type-i retrial (orbit) queue that attempts to re-dispatch its jobs at its specific Poisson rate. The customer in the orbit either attempts service again after a random time or gives up receiving service and leaves the system after a random time. After the customer is served completely, the customer will decide either to join the retrial group again for another service or leave the system forever with some probability

On a Multiserver Queueing System with Customers’ Impatience Until the End of Service Under Single and Multiple Vacation Policies

This paper deals with a multiserver queueing system with Bernoulli feedback and impatient customers (balking and reneging) under synchronous multiple and single vacation policies. Reneged customers may be retained in the system. Using probability generating functions (PGFs) technique, we formally obtain the steady-state solution of the proposed queueing system. Further, important performance measures and cost model are derived. Finally, numerical examples are presented

Optimum cost analysis for an Geo/Geo/c/N feedback queue under synchronous working vacations and impatient customers

This paper concerns the cost optimisation analysis of a discrete-time finite-capacity multiserver queueing system with Bernoulli feedback, synchronous multiple and single working vacations, balking, and reneging during both busy and working vacation periods. A reneged customer can be retained in the system by employing certain persuasive mechanism for completion of service. Using recursive method, the explicit expressions for the stationary state probabilities are obtained. Various system performance measures are presented. Further, a cost model is formulated. Then, the optimization of the model is carried out using quadratic fit search method (QFSM). Finally, the impact of various system parameters on the performance measures of the queueing system is shown numerically.</p

Impatient customers in Markovian queue with Bernoulli feedback and waiting server under variant working vacation policy

This paper deals with customers’ impatience behaviour for single server Markovian queueing system under K-variant working vacation policy, waiting server, Bernoulli feedback, balking, reneging, and retention of reneged customers. Using the probability generating function (PGF) technique, we obtain the steady-state solution of the system. Besides, we prove the stochastic decomposition properties. Useful performance measures of the considered queueing system are derived. A cost model is developed. Then, the parameter optimisation is carried out numerically, using a quadratic fit search method (QFSM). Finally, numerical examples are provided to visualise the analytical results